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What Whitby Says About Us

You do not have to take our word for it. Here is what our customers across Whitby and the coast say, in their own words.

4.6

from 19 Google reviews

Google
4.6 average, 19 reviews
Facebook
7 recommendations, 100% positive

Every review on this page is a real one, quoted as it was written.

Heating, boilers and plumbing

  • A year on from Abbeygas fitting my boiler it was due a service. As was the boiler fitting the service was seamless from start to finish. Wonderful company to deal with, brilliant engineer and I am very grateful.

    Dan McDermott Google review

  • Excellent response when heating system not working, came within hours and carried out the repair. Engineer was friendly and cost was very reasonable.

    Angela Weldon Google review, 2025

  • As always reliable and efficient. They came within hours when I had no heating. They have a home plan that covers servicing and one callout per year taking the sting out of a big bill.

    Angela Google review, 2025

  • Efficient and reliable as always. It's good to know that there is someone you can trust for anything central heating related.

    Diana Mortimer Google review

  • James from Abbey Gas fitted all our radiators and re-piped all upstairs. Really efficient from start to finish.

    Danny Cowens Google review

  • Recommends

    Fantastic service, easy to communicate with, very helpful. Had a boiler fitted and couldn't have asked for a better smoother service, lovely fella who actually fitted the boiler and great service from start to finish.

    Sally McDermott Facebook

  • Recommends

    We could not have been happier with Abbey Group who came to install a new boiler at very short notice. They were very professional, knowledgeable and were tidy workers too.

    Susan Hodgson Facebook

  • Recommends

    Did some work for us after our upstairs radiators wouldn't work. Turned up when they said they would and the work was carried out to a great standard, and when they left couldn't tell they had been. Apart from piping hot radiators.

    Sonia Wood Facebook

  • Recommends

    Excellent service when we had a broken boiler. Thank you.

    Charlotte Elizabeth Facebook

Renovations, building and joinery

  • What an AMAZING company Abbeygas of Whitby are, all the way from the owner, James.

    Colin Robertson Google review

  • Recommends

    James was excellent. Great price, even better than the quote! Jobs done cleanly and efficiently. Will definitely be using James again!

    Karen Facebook

  • Recommends

    Very impressed!! You said you could fit us in in 2 days time. Then 10 minutes after you left, another van arrived... Two hours later the job was completed, efficiently and tidily.

    Anne Facebook

General and trust

  • Timely, informative, helpful and a lovely fella. All business should be run like this.

    Ann Mitchell Google review, 2023

  • What a great team! Would I go anywhere else?

    Robert Woodhouse Google review

  • Rang Abbey Gas and got an appointment offered within 3 days of making an enquiry. It was a very positive experience.

    Victoria Rylands Google review

  • Very helpful and kind Engineer! Also I managed to get an appointment really quickly and they are very reasonably priced! Highly recommend.

    Pip Strafford Google review

  • James not only is a great plumber but a really nice guy.

    Beverley Sabine Google review, 2024

  • Highly recommend, professional and friendly.

    Lesley Hampson Google review, 2020

  • Very efficient and reliable service. Would certainly use again.

    Karen Hartas Google review, 2020

The themes

The same things, again and again

Read enough of these and the same points come up.

  • Fast response

    People with no heating seen within hours.

  • Fair pricing

    The quote is the price, and it is reasonable.

  • Clean work

    Tidy sites, and homes left as they were found.

  • Trusted locally

    A team people in Whitby recommend and use again.

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Ready when you are

See what we can do for you

Homecare Plans keep your boiler serviced and covered from £9.99 a month, or tell us about a job and we will quote it.

Before you book

Already booking a service? Turn it into cover for good

The engineer is coming anyway. Start Service Care instead of paying for a one-off visit, and this service is included today, and every year after.

Boiler service, one-off £96
Service Care, from today £9.99 a month, this service included every year

Before you book

Already booking the certificate? Turn it into cover for good

The engineer is coming anyway. Start Landlord Care instead of paying for a one-off check, and next year the certificate is booked in for you so it cannot lapse.

Gas safety check, one-off £162
Landlord Care, from today £13.99 a month, the certificate included every year